Our delivery date was scheduled two weeks ago, then cancelled abruptly without explanation. This week, delivery was again scheduled but we still held our breath…
On arrival at the new Tesla Delivery Center in Fremont, California this morning, the staff were all smiles. Savannah, the friendly barista was waiting to make us a complementary cappuccino or even a “Ludicrous Latte.” That’s 4 shots of espresso.
We didn’t need it!
We waited for over 20 minutes and received regular updates from Sean, our friendly Tesla guide (a former Verizon salesman) and Joe (a former barman). We wondered: is the car really here? What are they doing back there? There were no Model 3s in sight. Not even one to spare for the showroom floor.
There were about a half dozen others waiting, the majority for Model S delivery. One couple told us it’s the first non-Mercedes they’ve bought in over a dozen years.
Here’s the moment of truth. For my techie husband, it was the best Christmas present he could imagine. I was prepared to be underwhelmed but was genuinely impressed by the quality of this car. I was expecting a cheaper, tinny version of the Tesla Model S, but this car shows some real innovative flare (from its sleek lines, to the elegant door handles to the newly designed heating/cooling system and the new charging plug and cable). The new dash interface is intuitive and sleek.
Tesla Model 3 Naming
Below: I wonder how Tesla knows its customers preferences?
It’s show time
The question is: how long before Frank lets me get behind the wheel?
In San Francisco, the tech community continues to face an angry backlash for pushing out locals, artists and the elderly. Meanwhile, 50 miles south, Google has announced plans to partner with the City of San Jose to build a tech village dubbed “The Grand Central Station of the West.” Experts see this South Bay development as a way for Google to “do it right” and build an inclusive development around a transport hub with lots of public open space and affordable housing.
Why are some people calling it a new template for the tech campus? Alison van Diggelen reports on a tale of tech in two cities for the BBC World Service…
Photo caption: Google plans to rethink office space in Silicon Valley and use large translucent canopies to blur the distinction between buildings and nature. Source: Google (Charleston Rendering)
Listen to the podcast at the BBC World Service
Or listen to the segment below, introduced by the BBC’s Bill Thompson (report starts at 0:40):
Here’s a transcript of the report. It aired today on the BBC’s program, Click
[Atmos: Train, bus atmos at Diridon station, in downtown San Jose]
Glen Abbott: If the same tech gentrification happens in Santa Clara, which it is…’cos Google just bought up what’s available in Santa Clara, it just sends the housing prices up… people can’t afford to live here..
San Jose resident (retired union organizer): I am in support of anything that will bring jobs with dignity and a living wage … and we don’t just import a bunch of high dollar, high tech electronic gurus into our area…
Alison van Diggelen: These are just two of San Jose’s residents who have concerns at the proposed development benefiting rich techies, to the detriment of the wider community. One lives in a trailer park, one has been homeless.
This summer, Google announced a plan to create a massive campus for up to 20,000 employees in San Jose’s city center, the South Bay city that calls itself “The capital of Silicon Valley.” Google’s vice president of real estate outlined the company’s vision for the Diridon Station development at a council meeting…
Mark Golan: South Bay has been Google’s home for over 20 years now. We have thousands of Googlers who’re residents of San Jose. Google shares the City’s vision for the development of the Diridon area. …we are excited about the possibility of bringing a state of the art office, housing, retail, amenities, civic plazas, parks, and open spaces to the downtown San Jose area, all connected via an incredible mass transit system and integrated with the surrounding community.
Kim Walesh is the Director of Economic Development at the city. She laments that the tech boom means Silicon Valley’s roads are often gridlocked and sees a solution in public transport.
Photo: Visualization of HSR San Jose by California High Speed Rail Authority (image is preliminary and subject to change)
Kim Walesh: Google will be the first major tech company to consciously decide to grow near transit. It’s an opportunity to get it right…a counterpoint to traditional Silicon Valley campus development – a human scale, urban place….we’re not even calling it a campus. That can connote inward looking like Facebook or Apple.
This is a totally different concept it says: Let’s put our innovation employees right in the heart of downtown in an open campus environment with well designed parks and plazas for all sorts of people to enjoy and interact. That’s where innovation comes from…
Bob Staedler of Silicon Valley Synergy is an expert in tech developments and a frequent advisor to the City Council. He describes this Grand Central Station vision…
Staedler: You’re going to have a multi-modal transport hub that could be 150 feet up in the air, having four separate modes of transportation from bus to high speed rail, to light rail to Uber drop-off to traditional cars, and a campus integrated in there…
technology integrated into it like you’ve never seen before: you walk in and you see where exactly is the train on a map; and you see with technology where you go with light up boards, similar to what you see in Singapore and Tokyo….a 21st century transit station …
Staedler contrasts the open nature of Google’s proposed campus to that of Facebook’s Headquarters which is a high security island. As for Apple’s brand new campus, 10 miles north?
Staedler: Apple has created the spaceship as they call it, it’s really more of a fortress monument, a monument to Steve Jobs. What we’re looking at with Google is creating an urban fabric with employees and the population and the transit station all integrated into one.
San Jose’s Mayor, Sam Liccardo insists this proposed Google campus is critical to the future of Silicon Valley and the city…
Mayor Sam Liccardo: Silicon Valley has developed on the suburban model a lot of tilt up, one and two story tech campuses surrounded by a sea of parking – there are inherent challenges in the sustainability of that model. We’re running out of land and God’s not building any more. We have horrible congestion on freeways and it’s not an affordable place to live.
We need to develop differently – we’re trying to retrofit a city built for automobile into a city built for people. We need to attract Silicon Valley’s talented, creative people…if we cannot attract the 20-30 year olds to live here, they will be somewhere else…We’ve got a vision for the Grand Central Station of the West… We’ve seen what they’re doing in London…it doesn’t hurt that they have a few bucks.
Alison van Diggelen: So what have they learned from San Francisco’s tech experience?
Sam Liccardo: We’ve seen how intense the tech backlash has been in San Francisco. We’ve got a strong focus on building affordable housing… address concerns about displacement, pressure on the cost of living.
Liccardo points out that this development may be long in coming…a decade even…
Sam Liccardo: This is not going to happen tomorrow: We’re not going to have 20,000 Googlers descending from parachutes…
Some call it “The Oscars of Silicon Valley.” This year, the glitzy, red carpet affair celebrated four Wonder Women: Megan Smith, Ann Winblad, Neri Oxman and Linda Rottenberg. Alison van Diggelen reports on SVForum’s Visionary Awards for the BBC World Service. What are the secrets of these Wonder Womens’ success, and what do they think needs done to bring more women into the tech field?
Listen to the report and lively discussion with the BBC’s Fergus Nicoll. Our discussion starts at 26:00 in the podcast.
Here’s a transcript of our dialogue (edited for length and clarity):
Fergus Nicoll: Investigations reveal that women occupy only about 11% of Silicon Valley executive positions…and a tiny percentage of startups are owned by women. Are things going to change? Alison, you’ve been to an event to recognize talent in the sector…
Alison van Diggelen: Last week I attended Silicon Valley Forum’s Visionary Awards. SVForum is celebrating its 20th anniversary and unlike its usual male-dominated roster of honorees (Bill Gates, Vint Cerf, Elon Musk etc.), this year: three of its five honorees were female. I was curious to learn the secrets of their success, and what they think needs to be done to bring more women into the tech field. This is all in the context of Uber’s chief stepping down from the company this week – at least temporarily – and the company tacitly acknowledging that it needs to change what some are calling its toxic corporate culture for women. I was curious to learn the secrets of these Wonder Womens’ success, and what do they think needs to be done to bring more women into the tech field?
[Atmos: Crowd, music, welcome]
SVForum CEO, Denyse Cardozo: Good evening and welcome to the 20th anniversary Visionary Awards….
Alison van Diggelen: Just before she went onstage, I found tech pioneer Megan Smith surrounded by a group of adoring fans. She was President Obama’s Chief Technology Officer and now she’s back from DC her rockstar status is soaring among the technorati. You might even call her Silicon Valley’s Wonder Woman. Tall and forceful, she oozes enthusiasm and credits the valley’s unique ecosystem for her success.
Megan Smith: One of the things I’m going to talk about tonight is this “apprentice- journeyman-master” and Silicon Valley is so good at that. We learn from those who have gone before. I was mentored here in this community by extraordinary people…
Alison van Diggelen: Notably, her list is all men. Women make up less than 15% of most tech companies’ technical teams. Why so few?
Megan Smith: We have this strange idea that there’s technical people and non-technical people and it’s a very un-useful cultural problem: stereotyping…The truth is women and men, people of color from every corner of the earth have been doing extraordinary, heroic and technical things and sometimes the stories get lost…
Alison van Diggelen: Smith blames story tellers for ignoring the significant contributions of women at Bletchley Park, at Apple and at NASA. Although she praises the recent “Hidden Figures” movie for finally highlighting the female heroes at NASA during the space race. Ann Winblad echoes the need to raise the profile of role models. She’s an influential venture capitalist in Silicon Valley and received her visionary award back in ‘99, alongside Bill Gates.
Ann Winblad: Women are not hidden figures in this industry. We’re honoring three really strong women tonight…….The more that we do things like these events where we show there are as many strong women to honor as strong men, it will enlighten women that there is a real opportunity.
Alison van Diggelen: Winblad reframes it in FOMO terms…Fear of missing out:
Ann Winblad: Six of the top ten highest valued companies in the world are tech companies…. We all know their names. For women they’re missing a huge opportunity if they don’t join the fastest growing, most exciting industry in the world.
Alison van Diggelen: Linda Rottenberg knows about huge opportunities. Her visionary award is for pioneering Silicon Valley’s high-impact entrepreneurship model around the world. She challenges women to be braver and bolder; and to break stereotypes:
Linda Rottenberg: Not all innovators are boys in hoodies in their 20s: People are going to be over 50, people are going to be women…Sometimes our view of entrepreneurship gets so narrow cast that we dismiss the talent and creativity right in our midst. The biggest risk is taking none at all….
Alison van Diggelen: Fellow visionary, Neri Oxman believes in risk-taking and passion. She’s an inventor and designer at MIT’s Media Lab, famed for her “material ecology” innovations.
Neri Oxman: It’s not easy to define a new field and to generate new technologies for the kinds of project that we are creating, so it requires a suspense of disbelief; and a willingness to fail…
Alison van Diggelen: For her part, Megan Smith is passionate to launch a new tech startup soon to continue her White House mission. She believes that her computer science initiative will help empower many school kids. Here’s President Obama promoting the program back in January 2016…
President Obama: I’ve got a plan to help make sure all our kids get an opportunity to learn computer science, especially girls and minorities. It’s called Computer Science For All. And it means just what it says – giving every student in America an early start at learning the skills they’ll need to get ahead in the new economy…to make sure all our young people can compete in a high-tech, global economy.
Alison van Diggelen: Smith challenges tech leaders for not doing enough to make diversity a top priority:
Megan Smith: It’s really outrageous and irresponsible for the leadership in tech…and it’s also bad for the bottom line. Research shows the more diverse the team, the better financial performance…We’ve got to field the whole human team …it’s especially urgent right now with the beginnings of Artificial Intelligence and data science.
Alison van Diggelen: Celebrating these strong role models – these Wonder Women in Silicon Valley – is one thing, but boosting the pipeline of candidates is vital. Across the US, only 18% of computer science and engineering students are women. As the evening winds down and Silicon Valley’s glitterati disperse into the balmy San Jose evening, Ann Winblad throws down the gauntlet to the next generation:
Ann Winblad: I encourage young women to get excited about science and to make those computer science classes, those engineering classes at least 50% women. If it got higher than 50%, women would OWN the tech industry.
[Crowd, music…fade out] Report ends.
Continue listening to the discussion on BBC’s Business Matters podcast to hear our discussion and my BBC colleague Dave Lee’s report on Nintendo’s comeback.
This report also aired several times on the BBC’s World Business Report
The other visionary awards were presented to pioneering venture capitalist, Steve Jurvetson and Don Eigler, an award-winning nanoscientist.
See more photos of the Visionary Awards and watch video here.
The election of Donald Trump stunned the majority of people in Silicon Valley, but it also awakened many from their apolitical slumber. Today, leveraging technology is a key part of the national resistance movement. Alison van Diggelen, host of Fresh Dialogues found that Silicon Valley may be the epicenter of high tech, but old-school methods still have their place in the tech resistance, and techies are less partisan than you might expect.
(Photo credit: A young women protests at an immigration rally, by Chris Shipley/The First 100 Days Project)
“Good is going to come out of this difficult time. Too many people in Silicon Valley stood back from politics…it’s the context in which we’re building our businesses. We can’t continue to build democracy as if it’s all about capitalism and we can’t build capitalism without the context of democracy,” Chris Shipley, Founder The First 100 Days Project
In the same week that Hillary Clinton formally joined the resistance movement, the BBC World Service aired this report.
Listen at Click on the BBC’s World Service (@3:26 ) or to the short segment below:
Here’s a transcript of the report and discussion with Click’s host Gareth Mitchell and tech commentator, Bill Thompson (edited for length and clarity).
Gareth Mitchell: After 100 days (of Donald Trump’s presidency), what’s the view of the tech community? As Alison van Diggelen has been finding, attitudes aren’t quite as straightforward as you might think.
Mario Savio: There is a time when the operation of the machine becomes so odious, makes you so sick at heart that you can’t take part…and you’ve got to put your bodies upon the gears, and upon the levers, upon all the apparatus and you’ve got to make it stop!
Alison van Diggelen: That was Berkeley student activist Mario Savio in 1964. Once again, Berkeley has become a flashpoint of political protest. The election of Donald Trump left many people in Silicon Valley shocked and outraged. Coder, Nick O’Neill was dumbfounded last November. But by inauguration day, he’d found his voice. He launched an app called 5Calls that makes it easy for citizens to become political activists. His app has enabled over 1 million phone calls to members of Congress in all 50 states. In US politics, old fashioned phone calls are still the most effective leverage. Here’s O’Neill:
O’Neill: People have tweeted us: I’ve never called my representatives before…but because we made it so easy… we put the phone numbers, and the scripts and issues together in one place, that helped them get over that hump. They know exactly what the process is.
van Diggelen: O’Neill is just one of hundreds of Silicon Valley techies leveraging tech skills, and a startup mentality to create a resistance movement against the anti-immigration, anti-environment, anti-globalization stance of Trump’s administration. Apps and projects include: Tech Stands Up, Track Trump, Swing Left, and the Tech for Campaigns Project…
What made the tech community wake from its apolitical slumber?
(Photo: “President Trump…therefore we resist” Interview with 5Calls Founder, Nick O’Neill at the Thinkers Cafe in San Francisco)
O’Neill: All these people feel disenfranchised, a little bit helpless, and so we’re all trying to build things to see what sort of change can make….The tech approach is to jump first, build things and see if it sticks. It’s the ethos that runs behind tech…
van Diggelen: But not all tech reactions are partisan. At the Free Speech Movement Cafe on Berkeley’s campus, I met with Ash Bhat, a 20-year-old student. He explains how Trump’s rhetoric felt personal for many, especially his Muslim and undocumented classmates. But it was a violent demonstration against a right wing provocateur on campus that inspired him to act.
Bhat: It was depicted as a group of Berkeley students destroying their own school and that couldn’t be further from the truth. Anarchists came in, breaking windows… I remember being in my rhetoric class, going to WhiteHouse.org …looking through the source code and I was like: hey this looks pretty scrape-able.
van Diggelen: Bhat found he can “scrape” or extract data updates from the White House every time an executive order is signed. The Presidential Actions app launched and his team now boast of tens of thousands of users across the political spectrum. They’ve resisted partnerships with partisan groups.
(Photo: Ash Bhat and I discussed the power of resistance in the Free Speech Movement Cafe in Berkeley. It’s dedicated to Mario Savio, whose passion inspired thousands of students and activists worldwide)
Bhat: As someone in tech, it’s a responsibility for us to build software that helps inform the public… be compassionate towards both sides and provide unbiased bipartisan information. There’s a lot of talk about the resistance…my worry is being too tied to a polarized side just feeds the echo chamber. The people who’re afraid of tech will no longer listen to it…
van Diggelen: How will he ensure Presidential Actions information is unbiased?
Bhat: We’re taking the actual docs from the White House, first hand primary documents, we’re looking at summarization algorithms as opposed to subjectively summarizing contents… We want to be able to present the news to our users so that they can come to their political conclusions completely by themselves.
van Diggelen: But the tech resistance isn’t all bits and bites. Remarkably, old fashioned ink and paper is part of its arsenal.
Chris Shipley has advised over 1500 startups in Silicon Valley. After the Women’s March in Washington DC, she was inspired to create “The First 100 Days Project” to chronicle citizen activism in stunning visual images. Her Indiegogo campaign aims to make commemorative postcards and a book. Why so old-school?
(Photo: Chris Shipley’s project aims to support “at risk” organizations such as Planned Parenthood, The Environmental Defense Fund and arts organizations)
Shipley: There’s something ephemeral about digital media – it a wonderful expression, a wonderful reach, but then we go to the next url and we’re on to something else. A book, a postcard, something you can hold in your hands has this reminder effect..a book can sit on your table, someone can pick it up, flip through it and come back to it again and again, and be reminded of the conversations happening in DC, in SF and Seattle, one march after another…
van Diggelen: But of course she’s leveraging technology via social media:
Shipley: Text msgs, IMs, Twitter, all social channels are ways of building awareness…allow the message to be amplified. It’s very gritty, hand to hand combat. If there’s a tech to get the message out, we’re going to use it.
van Diggelen: Shipley admits that her project is aimed at progressives, but is emphatic that they want to be heard and listen to the other side too…
Shipley: We’re in a really pivotal time. I’m a casual optimist, good is going to come out of this difficult time. Too many people in Silicon Valley stood back from politics…It’s the context in which we’re building our businesses. We can’t continue to build democracy as if it’s all about capitalism and we can’t build capitalism without the context of democracy.
Bill Thompson: A certain sector of the tech community has been enlivened by the election of Trump to deploy their skills. It’s always good when people get engaged in politics, but I’m reminded of Evgeny Morozov‘s book “To Save Everything Click Here” and part of me wonders how much real engagement these apps will get. There’s a danger of it descending into “clicktivism.” The app that encourages people to phone their representatives about issues that matter to them – on whatever side of the political fence you are – is a really important development there.
Gareth Mitchell: It’s a bit more active than clicking on something you agree with…you have to take some action…
Bill Thompson: Exactly. It’s not just “liking” something. It’s designed to take you through to be really engaged with politics. At a time when the U.S. does seem slightly fractured, it’s good to have things which encourage people to be politically active and argue for the things they believe in.
Gareth Mitchell: Yes, and follow people on Twitter with whom you don’t agree!
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NB: The copyright of our BBC reports remains with the BBC and are shared here for demo purposes only.
Imagine if you could help end homelessness with the click of a button. There’s an app for that! In Silicon Valley, despite the vast affluence and many tech millionaires, homelessness is a huge problem. With average home prices close to a $1 million and tiny flats renting for well over $1,000, making ends meet can be challenging; and for some people, just finding a roof over their heads is mission impossible.
Alison van Diggelen, host of Fresh Dialogues met one woman whose homeless brother inspired her to change all that.
“For those who are homeless and poverty stricken, it’s like having a life coach, a service provider and a trainer in the palm of their hands. There’s really something to teaching to fish…rather than giving fish…helping them be self sufficient rather than temporary handouts… We’re here trying to help in other ways that are more sustainable and that lead to a permanent resolution of the problem.” Karen Addato, Founder of Hi Tech Rover and ROVA app.
Here’s my BBC World Service report. It aired April 4th on the BBC’s World Tech program, Click. Listen @15:40 for Host, Gareth Mitchell’s introduction on the April 4th BBC Podcast or to this short clip:
Alison van Diggelen: I’m here on the Hi Tech Rover, an RV (large camper van) that brings both the internet and a safety net to homeless people all over San Jose. Karen Addato (founder of the Hi Tech Rover and the ROVA app) and her volunteers offer an opportunity for homeless people to get off the streets and reboot their lives. They offer Internet training, help with online job applications, housing search, and even access to detox services.
Karen, where are we going right now?
Karen Addato: We’re in downtown San Jose, the Capital of Silicon Valley and we’re going to a couple of encampments under bridges, right here in the heart of town. One of them is on Woz Way…
Alison van Diggelen: Woz as in Steve Wozniak, cofounder of Apple and generous philanthropist here in Silicon Valley. Karen Addato is a vivacious single mom, a mortgage broker and executive director of the nonprofit: High Tech Rover. She used $7,000 of her savings to create this Rover Outreach Vehicle App prototype, ROVA for short.
Karen Addato: For those who are homeless and poverty stricken, it’s like having a life coach, a service provider and a trainer in the palm of their hands… when we’re not here helping them, they can stay on a pathway focused on upward mobility. They can get on to ROVA and press one button.. “I am seeking help.” Up comes a list of resources available for that gender and age group. We have a geo-tracker right here, so you can find out where they are…This tool will also help government officials, donors, and service providers figure out what’s needed and what’s not.
Alison van Diggelen: Connecting homeless people with jobs, training opportunities and relocation information are a key for Addato. Her brother Stevie was homeless in Boston, and she believes that those who supported his panhandling simply enabled his alcoholism and homelessness. Instead, she’s serious about connecting people to local services, and getting people off the streets for good.
Karen Addato: I’ve learned a lot in my time in the trenches working with this population…I’ve learned a lot through the life and tragic death of my brother…There’s really something to teaching to fish…rather than giving fish…helping them be self sufficient rather than temporary handouts… that in some ways is part of the problem. We’re here trying to help in other ways that are more sustainable and that lead to a permanent resolution of the problem.
Alison van Diggelen: The High Tech Rover – a huge camper van – is kitted out with desks and laptops. Addato and her volunteers take it to homeless camps around Silicon Valley.
Atmos: Sound of walking to homeless camp…traffic…
Alison van Diggelen: We make our way over rough ground to the confluence of Highways 280 and 87. Addato grabs her pepper spray, just in case. We find a half dozen scruffy tents stretched out along a concrete embankment. Below us: the Guadalupe River. Above us, although it’s midday, there’s a constant drone of heavy traffic.
Jason, whose name has been changed to protect his privacy, tells me he’s been homeless for 2 years. He’s 19 and working two jobs, earning between 11 and 17 dollars an hour…
Alison van Diggelen: You can’t get a decent roof over head with that?
Jason: Not in Silicon Valley, it’s too expensive…one bed’s like $1300, it’s crazy out here. Us teenagers, we need help. Not all of us want to be here forever.
Alison van Diggelen: Every morning, Jason has to find a place to shower and clean up for his service jobs. We tell him about Karen’s app. Would that be a useful tool?
Jason: That’s actually a very brilliant idea, because a lot of us actually have phones… I’ve actually wanted something like that. Keep helping!
Alison van Diggelen: I ask another young man, what would help him?
Charlie: San Jose needs to lower how much it costs to buy a house, their rents…you need to live with like three people, making at least $20 an hour to end up being able to have your own place in San Jose.
Alison van Diggelen: The ROVA app includes a database of over 700 low-income housing facilities in the county. Both young men plan to relocate out of state when they can afford it.
Like many in Silicon Valley, Addato dreams big and is seeking sponsorship from the tech community to launch her app, and create a whole fleet of High-Tech Rovers across the nation. She recently pitched her dream at the Apple campus and remains hopeful. The wider tech community is already tackling homeless via brainstorming hackathons; leveraging data-driven solutions and social media to spotlight community challenges. In Australia, an app called “Ask Izzy” already offers similar services to ROVA.
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